Service requests that dispatch themselves
Create guided request forms for installation, repair, maintenance, delivery or inspection, capturing exactly what's needed to send the right person, first time.
What is a service request form?
A service request form collects what your team needs to act, what's wrong, where, how urgent, and when's convenient, so the right person turns up with the right equipment.
Zoqera makes it a guided experience that adapts to the service type, so requests arrive complete and ready to dispatch.
Why vague requests waste trips
'Something's broken' leads to a phone-tag diagnosis, the wrong technician, or a wasted visit. Every missing detail is a delay or a repeat trip.
Capturing the right detail up front means the first visit fixes it.
How Zoqera improves service requests
Right person, right equipment, first time, no code required.
Adapts to the service
Asks the right questions per request type.
Captures location & access
Everything needed to show up prepared.
Answer by voice
Easy to log on the go. Conversational forms
Photos & files
Attach images of the issue. Document collection
Routes & dispatches
Sends each request to the right team.
Live dashboard
Every request, trackable.
How to build a service request form
Live in minutes.
Define service types
Map the questions each one needs.
Capture location & timing
Access details and preferred slots.
Enable voice & photos
Let people log requests easily.
Route & dispatch
Send to the right technician or team.
Publish & measure
Embed and track resolution.
Where to use it
Any service operation:
Related: maintenance requests, support intake, and conversational intake.
The benefits, at a glance
Frequently asked questions
What is a service request form?+
A guided form that captures what's needed, issue, location, urgency, timing, to dispatch the right person.
Can people attach photos?+
Yes, images of the issue in the same flow.
Can it be logged by voice?+
Yes, useful on the go and in the field.
Does it route to the right team?+
Yes, each request is dispatched automatically.
Is it no-code?+
Yes.
Explore more
Fix it on the first visit
Capture the right detail to dispatch the right person, with voice and photos.